Specialised Masterclass for OECS Business Support Organisations

The workshop aims to provide a framework for BSOs to improve their performance to deliver more relevant and effective services for improved competitiveness of Small-Medium Enterprises within the region.

This highly interactive training, designed specifically for chief executives and senior management, will cover key performance areas such as change leadership, strategy development, clients need assessments and management approaches.

These will form a basis for further training on clients’ services and results measurement to be delivered at a later date. The activity will also be an excellent opportunity for peer support and shared experiences.

Participants will be afforded a solid foundation for designing or refreshing leadership action plans specific to their organisations’ needs. In addition, tools, templates, and coaching to improve effectiveness and enhance the business support organisations’ ability to deliver results will also be provided.

The 4-day training forms part of a series of activities to be executed by the OECS Competitive Business Unit aimed at strengthening the instuitional infrastructure of National Institutions within the Member States. Strengthening organisations strengthens societies itself and institutions work best when they fulfil their functions strategically, connect with key allies and partners, and expand to serve a wider public.

About the OECS Competitive Business Unit:

The OECS Competitive Business Unit (CBU) has evolved from its original mandate as an export promotion agency concerned primarily with export growth performance for manufactured products to a new entity charged with promoting competitiveness of the regional private sector across traditional and emerging high-potential sectors.

The CBU is staffed with a team of dedicated professionals with significant private sector experience. 

About the International Trade Centre:

The International Trade Centre (ITC) is the only development agency that is fully dedicated to supporting the internationalization of small and medium-sized enterprises (SMEs).

The agency enables SMEs in developing and transition economies to become more competitive and connect to international markets for trade and investment, thus raising incomes and creating job opportunities, especially for women, young people, and poor communities.

Established in 1964, the International Trade Centre (ITC) is the joint agency of the World Trade Organization and the United Nations.